• Endorsements

    You’ll want to read this book more than once in order to assimilate both its insight into human behavior and the wisdom it offers to avoid costly mistakes of your own. — Kim Volk, President & CEO, Delta Dental Plans Association

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  • Table of Contents
    Introduction: Can Fatal Strategic Flaws Only Be Recognized in Hindsight? 1
    PART ONE: Failure Patterns
    1. Illusions of Synergy: Succumbing to the Eighth Deadly Syn(ergy) 15
    2. Faulty Financial Engineering: Taking a Shortcut Through the Numbers 37
    3. Deflated Rollups: Buying a String of Rock Bands to Form an Orchestra 60
    4. Staying the (Misguided) Course: Threat? What Threat? 86
    5. Misjudged Adjacencies: The Grass Isn’t Always Greener 116
    6. Fumbling Technology: Riding the Wrong Technology 141
    7. Consolidation Blues: Doubling Down on a Bad Hand 169
    Coda 190
    PART TWO: Avoiding the Same Mistakes
    8. Why Bad Strategies Happen to Good People: Awareness Is Not Enough 197
    9. Why Bad Strategies Happen to Good Companies: Awareness Is Still Not Enough 216
    10. The Devil’s Advocate: Unleashing the Power of Conflict and Deliberation 231
    11. The Safety Net: An Independent Devil’s Advocate Review 258
    Epilogue: Two Revolutions 273
    Acknowledgments 275
    Research Notes 277
    Notes 292
    Recommended Reading 299
    Index 303
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