<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Billion Dollar Lessons &#187; devil&#8217;s advocate</title>
	<atom:link href="http://www.billiondollarlessons.com/tag/devils-advocate/feed" rel="self" type="application/rss+xml" />
	<link>http://www.billiondollarlessons.com</link>
	<description>Lessons from the Most Inexcusable Business Failures of the Last 25 Years</description>
	<lastBuildDate>Wed, 23 Nov 2011 16:25:28 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
		<item>
		<title>Perfecting the Art of the Deal (Updated)</title>
		<link>http://www.billiondollarlessons.com/225</link>
		<comments>http://www.billiondollarlessons.com/225#comments</comments>
		<pubDate>Mon, 20 Jul 2009 20:50:54 +0000</pubDate>
		<dc:creator>export</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Adjacent Markets]]></category>
		<category><![CDATA[Alcatel-Lucent]]></category>
		<category><![CDATA[Ames Department Store]]></category>
		<category><![CDATA[Art of the Deal]]></category>
		<category><![CDATA[Avon]]></category>
		<category><![CDATA[Bank of America]]></category>
		<category><![CDATA[Bar Harbour Management]]></category>
		<category><![CDATA[Consolidation]]></category>
		<category><![CDATA[devil's advocate]]></category>
		<category><![CDATA[financial engineering]]></category>
		<category><![CDATA[Last Chance Review]]></category>
		<category><![CDATA[M&A]]></category>
		<category><![CDATA[merrill lynch]]></category>
		<category><![CDATA[Oshkosh Truck]]></category>
		<category><![CDATA[Pfizer]]></category>
		<category><![CDATA[Piedmont]]></category>
		<category><![CDATA[Riding the Wrong Technology Curve]]></category>
		<category><![CDATA[Rollups]]></category>
		<category><![CDATA[Staying the Course]]></category>
		<category><![CDATA[Steve & Barry's]]></category>
		<category><![CDATA[stress test]]></category>
		<category><![CDATA[Synergy]]></category>
		<category><![CDATA[US Air]]></category>
		<category><![CDATA[Wal-Mart]]></category>
		<category><![CDATA[Wyeth]]></category>

		<guid isPermaLink="false">http://www.billiondollarlessons.com/?p=225</guid>
		<description><![CDATA[We've updated "Perfecting the Art of the Deal," a working paper that applies our research to potential mergers and acquisitions.  Read the introduction below and click to <a href="http://www.billiondollarlessons.com/wp-content/uploads/2009/07/perfecting-the-art-of-the-deal--7-20-09.pdf">download the entire article in PDF form</a>.
]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve updated &#8220;Perfecting the Art of the Deal,&#8221; a working paper that applies our research to potential mergers and acquisitions.  Read the introduction below and click to <a href="http://www.billiondollarlessons.com/wp-content/uploads/2009/07/perfecting-the-art-of-the-deal--7-20-09.pdf">download the entire article in PDF form</a>.</p>
<p><center><br />
<strong>Perfecting the Art of the Deal</strong><br />
<em>Applying Strategic Stress Tests to Greatly Increase the Odds of M&amp;A Success</em></p>
<p>Paul B. Carroll and Chunka Mui<br />
BillionDollarLessons.com</p>
<p>20 July 2009<br />
</center></p>
<p>Numerous studies have shown that roughly two out of three corporate acquisitions fail, as measured by the performance of the stock of the acquiring company. What if those odds could be flipped? What if it were possible to succeed two times out of three and just fail a third of the time?</p>
<p>Our research suggests this is possible. A 20-person team that spent two years investigating 2,500 major corporate failures from the past 25 years found that almost half stemmed from ill-conceived strategies that should never have been pursued. Applying the lessons derived from that research can help executives dodge problems and reshape strategies in ways that greatly increase the chances of success.</p>
<p>The issue is timely because there’s likely to be an awful lot of acquiring over the next few years. That’s because the sort of lull in activity that currently exists has historically been followed by a burst of M&amp;A activity. The severity of the recession may, in fact, mean deal activity will be far greater this time around. The crisis is creating scads of targets, many of which never would have been in play before. And many companies that are available for purchase are especially attractive because they haven’t had time to really deteriorate; they just need a shot of liquidity, and they’ll be good to go again.</p>
<p>But the possible downside is enormous, too. Just ask Bank of America about its $50 billion acquisition of Merrill Lynch. Or ask private-equity fund Bay Harbour Management about its decision to buy the Steve &amp; Barry’s retail clothing chain out of bankruptcy proceedings for $168 million last year, only to announce three months later that it would liquidate the chain. Based on our research, we identified both those deals as flawed at the time they were announced, but it was too late for BofA and for Bay Harbour. (For more on our thoughts on these and other deals, see our blog at blog.billiondollarlessons.com)</p>
<p>The time to get things right is now, not when the deal pipeline starts to fill. That’s because our research found that, once a deal is in the works, it’s hard to stop, even when it’s a bad idea. Companies need to agree ahead of time on the sorts of quality checks and process safeguards that will let them strengthen weak ideas and stop bad ones. In other words, executives can take advantage of the current lull to make sure that, when the deals start flowing again, they can have those two in three odds, not the one in three that have historically prevailed.</p>
<p>In this paper, we’ll lay out a quality assurance process that we call the Strategic Stress Test. Companies should be putting this process in place now, because good deals will make heroes of the acquiring companies and their senior executives while bad deals will sink others.</p>
<p>Download Full Article:  <a href="http://www.billiondollarlessons.com/wp-content/uploads/2009/07/perfecting-the-art-of-the-deal--7-20-09.pdf"><img class="alignnone size-thumbnail wp-image-202" style="vertical-align: middle;" title="Download Full Article in PDF form" src="http://www.billiondollarlessons.com/wp-content/uploads/2009/01/pdf_icon-150x150.jpg" alt="" width="30" height="30" /></a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.billiondollarlessons.com/225/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Directors &amp; Boards: Change the Dialogue with Management</title>
		<link>http://www.billiondollarlessons.com/217</link>
		<comments>http://www.billiondollarlessons.com/217#comments</comments>
		<pubDate>Thu, 12 Feb 2009 02:01:45 +0000</pubDate>
		<dc:creator>export</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Boards of Directors]]></category>
		<category><![CDATA[devil's advocate]]></category>

		<guid isPermaLink="false">http://www.billiondollarlessons.com/?p=217</guid>
		<description><![CDATA[<img class="alignright size-full wp-image-218" style="margin: 10px 20px; float: right;" src="http://www.billiondollarlessons.com/wp-content/uploads/2009/02/dblogo_tite.jpg" alt="" width="188" height="100" /><em>As we mentioned in <a href="http://www.billiondollarlessons.com/208" target="_blank">an earlier post about the challenges being faced by the board of directors at Bank of America</a>, we have an article in the First Quarter 2009 issue of <a href="http://directorsandboards.com/" target="_blank">Directors &#38; Boards</a>.  That issue is now available and we've posted the final text below.  As always, we welcome your comments.</em>

<strong>Change the Dialogue with Management</strong>
<em>In looking for approaches to head off embarrassing strategic errors, we found that this is the key.</em>

If the blame game goes as it usually does, criticism about the mistakes that led to the current recession and to poor performance at so many companies won’t stop with the CEO. Aspersions will be tossed at boards, too. To see how this might look, read the withering complaints about the Lehman Brothers board that failed to stop the CEO from running the company out of existence.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-218" style="margin: 10px 20px; float: right;" src="http://www.billiondollarlessons.com/wp-content/uploads/2009/02/dblogo_tite.jpg" alt="" width="188" height="100" /><em>As we mentioned in <a href="http://www.billiondollarlessons.com/208" target="_blank">an earlier post about the challenges being faced by the board of directors at Bank of America</a>, we have an article in the First Quarter 2009 issue of <a href="http://directorsandboards.com/" target="_blank">Directors &amp; Boards</a>.  That issue is now available and we&#8217;ve posted the final text below.  As always, we welcome your comments.</em></p>
<p><strong>Change the Dialogue with Management</strong><br />
<em>In looking for approaches to head off embarrassing strategic errors, we found that this is the key.</em></p>
<p>If the blame game goes as it usually does, criticism about the mistakes that led to the current recession and to poor performance at so many companies won’t stop with the CEO. Aspersions will be tossed at boards, too. To see how this might look, read the withering complaints about the Lehman Brothers board that failed to stop the CEO from running the company out of existence.</p>
<p>While it’s obviously not possible to reset the clock and avoid mistakes that have already been made, it’s possible to learn from errors and protect yourself from future attacks. This is true even for companies and boards that aren’t having problems: You can learn from others’ mistakes.</p>
<p>To identify the lessons from business failures, we assembled a database of the 2,500 biggest disasters of the past quarter century (principally write-offs, bankruptcies and discontinued operations). We had a research team of 20 consultants torture the data for 18 months to make it yield up its secrets. We found that a fatally flawed strategy was at the root of the failure half the time, and identified numerous red flags that can alert companies that they’re heading down a dead end.</p>
<p>Interestingly, directors often saw problems coming but failed to prevent them. In those cases, the board’s interaction with the CEO took one of three forms:</p>
<p>• Because outside directors have less information than management does and generally have less experience in the industry in which the company operates, board members may censor themselves. Why take the chance of looking silly? At Samsung, directors had doubts about moving from electronics into car manufacturing in 1997 but deferred to the chairman, even though there was already too much capacity in the Korean auto market and Samsung had no particular strength in cars. Samsung spent $5 billion on the venture, which went into receivership and was sold three years later for some $700 million.</p>
<p>• Even when board members speak up, the CEO may outmaneuver them. At Ames Department Stores, two directors objected to the purchase of another discount department store chain in 1988, in a misguided attempt to match Wal-Mart’s scale. The CEO cut them out of conversations on the topic and had them go last in any voting, so their opinions wouldn’t influence others. Ames bought the chain — and soon filed for bankruptcy protection.</p>
<p>• Directors sometimes objected so strongly to a bad idea that they went public — and still failed to head off disaster. At Oglebay Norton, directors concurred with a decision to move away from the iron ore business and into limestone, but two objected strenuously when the CEO went on a buying spree and paid inflated prices for limestone operations. The two resigned in protest, but the CEO cowed the rest of the board, arguing that he hadn’t been hired to be a custodian. Oglebay Norton filed for bankruptcy protection in 2004, then was sold.</p>
<p>In looking for approaches to head off embarrassing strategic errors, we found that the key lies in the board’s ability to change the dialogue with management. Boards and management agreed ahead of time that major decisions would be discussed openly, with numerous alternatives on the table, before management committed to a strategy.</p>
<p>Although there are numerous ways to change the dialogue, one we recommend is a “devil’s advocate” review. To avoid bias, the review is led by someone who hasn’t been involved in forming the strategy and has no stake in the outcome. The devil’s advocate mission is to ensure that critical assumptions are made explicit and that key design decisions are examined from a fresh perspective.</p>
<p>One technique for doing this is to get senior executives to debate each other, asking the detailed, tough questions that directors may not be able to summon because they’ve been shielded from information. The devil’s advocate ensures that the debate is robust by, among other things, using role-playing: that way, people can raise issues without fear of hurting their careers. (Unlike what occurred at Samsung.) The advocate then lays out for the board all the key assumptions and stakeholders underlying a strategy, so directors can understand all the ways it could go wrong. Later, if the board decides to proceed with the strategy, the review panel does a deep dive into every aspect, making sure all potential problems are brought to the surface and discussed, rather than being glossed over. (As happened at Ames and Oglebay Norton.)</p>
<p>We’ve used the process to head off any number of bad strategies, and many successful companies do something similar. At Intel, the board discusses possible strategies with management before they get so far along that rejecting an idea becomes a bring-in-the-next-CEO proposition. It’s hard to argue with Intel’s results.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.billiondollarlessons.com/217/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Need for Boards to Change the Dialogue with Management</title>
		<link>http://www.billiondollarlessons.com/208</link>
		<comments>http://www.billiondollarlessons.com/208#comments</comments>
		<pubDate>Fri, 30 Jan 2009 12:59:53 +0000</pubDate>
		<dc:creator>export</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Bank of America]]></category>
		<category><![CDATA[Boards of Directors]]></category>
		<category><![CDATA[devil's advocate]]></category>

		<guid isPermaLink="false">http://www.billiondollarlessons.com/?p=208</guid>
		<description><![CDATA[<a href="http://www.billiondollarlessons.com/wp-content/uploads/2009/01/all-those-in-favor.jpg"><img class="alignleft size-medium wp-image-209" style="border: 1px solid black; margin: 10px 20px; float: left;" title="All those in favor say aye." src="http://www.billiondollarlessons.com/wp-content/uploads/2009/01/all-those-in-favor-300x256.jpg" alt="" width="200" height="165" /></a>The recent attacks on the Bank of America board, related to the ill-fated decision to buy Merrill Lynch, underscore the need for boards to change the dialogue with management.

A <a href="http://www.nytimes.com/2009/01/28/business/28bank.html?partner=permalink&#38;exprod=permalink" target="_blank">New York Times piece on BofA</a> focuses, as many articles do, on the clubby nature of many boardrooms--you serve on my board, I serve on yours, and we make nice with each other. But the issue is broader than that. Even if you have a truly independent board with lots of diverse viewpoints, the CEO will still carry the day almost every time. He has all the information and controls how it's presented to the board. He makes the decisions, while the board pretty much is limited to deciding whether he gets to continue in the job or whether he should be replaced--a call that boards seldom make unless the situation is dire.
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.billiondollarlessons.com/wp-content/uploads/2009/01/all-those-in-favor.jpg"><img class="alignleft size-medium wp-image-209" style="border: 1px solid black; margin: 10px 20px; float: left;" title="All those in favor say aye." src="http://www.billiondollarlessons.com/wp-content/uploads/2009/01/all-those-in-favor-300x256.jpg" alt="" width="300" height="256" /></a>The recent attacks on the Bank of America board, related to the ill-fated decision to buy Merrill Lynch, underscore the need for boards to change the dialogue with management.</p>
<p>A <a href="http://www.nytimes.com/2009/01/28/business/28bank.html?partner=permalink&amp;exprod=permalink" target="_blank">New York Times piece on BofA</a> focuses, as many articles do, on the clubby nature of many boardrooms&#8211;you serve on my board, I serve on yours, and we make nice with each other. But the issue is broader than that. Even if you have a truly independent board with lots of diverse viewpoints, the CEO will still carry the day almost every time. He has all the information and controls how it&#8217;s presented to the board. He makes the decisions, while the board pretty much is limited to deciding whether he gets to continue in the job or whether he should be replaced&#8211;a call that boards seldom make unless the situation is dire.</p>
<p>Whatever the makeup of the board, directors need to find a way to have a true dialog with the CEO. That means conversing broadly before the CEO has committed so fully to a strategy that a reversal would cause too much loss of face. That means getting information in less digested form, hearing the reasons not to pursue a strategy as well as the factors working in its favor.</p>
<p>In short, that means some sort of a devil&#8217;s advocate review, so that boards understand all the assumptions that go into a strategy and can evaluate all the ways things might go wrong. We describe such reviews in great detail elsewhere on this site, so we won&#8217;t repeat the information here. But we&#8217;ll note that a colleague who is on the Intel board says it uses a devil&#8217;s advocate-like process to hold robust conversations with top management, and it&#8217;s hard to argue with Intel&#8217;s results.</p>
<p>We&#8217;ve written an article about the dialog with top management for Directors and Boards magazine, and we&#8217;ll post the article as soon as it becomes available. The magazine is going to press this week, so that should be soon.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.billiondollarlessons.com/208/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The Devil&#8217;s Advocate</title>
		<link>http://www.billiondollarlessons.com/38</link>
		<comments>http://www.billiondollarlessons.com/38#comments</comments>
		<pubDate>Sat, 04 Nov 2006 02:08:53 +0000</pubDate>
		<dc:creator>export</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[devil's advocate]]></category>

		<guid isPermaLink="false">http://chunka.com/BDL/2006/11/03/the-devils-advocate/</guid>
		<description><![CDATA[Traditionally, before the Catholic church declared someone a saint, it appointed a “devil’s advocate.” That person’s role was to take a skeptical view, laying out every argument he could for why the prospective saint should be denied recognition. (Pope John Paul II abolished the office in 1983, after it had been in place for nearly [...]]]></description>
			<content:encoded><![CDATA[<p>Traditionally, before the Catholic church declared someone a saint, it appointed a “devil’s advocate.” That person’s role was to take a skeptical view, laying out every argument he could for why the prospective saint should be denied recognition. (Pope John Paul II abolished the office in 1983, after it had been in place for nearly 400 years.&nbsp; Since then, 500 saints have been canonized, a yearly rate about 20 times faster than in the earlier part of the 20th century.)&nbsp; </p>
<p>We believe a similar role is needed in business situations.&nbsp; The devil’s advocate would “argue the no side,” to use the phrasing of one CEO that lost his job because he failed to have someone do just that. That doesn’t mean asking for an analysis by your investment banker, who will put up a nice façade but has no incentive to talk you out of a deal that will generate millions of dollars in fees for the bank. It may mean turning to an independent board member. It may mean assigning a trusted senior executive. It may mean hiring an outsider.</p>
<p>The devil’s advocate role, however, is not to argue no for no’s sake.&nbsp; It is to argue the no side with the long-term best interest of the corporation in mind.&nbsp; Indeed, the official title for the role within the Catholic church was “promotor fidel,” Latin for “promoter of the faith.”&nbsp; Whoever is chosen needs to have the knowledge to render a credible opinion from this perspective, and must have the independence to be able to stand up to the CEO. </p>
]]></content:encoded>
			<wfw:commentRss>http://www.billiondollarlessons.com/38/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

